788gam FAQ – Answers for Pakistan Players

If you have forgotten your password, contact the 788gam support team via live chat. The team will verify your identity using the mobile number or email linked to your account and help you set a new password. The process usually takes just a few minutes. Never share your password with anyone — legitimate support agents will never ask for it.

No. Each person may only hold one 788gam account. Creating duplicate accounts violates the Terms and Conditions and can result in all accounts being suspended and balances forfeited. If you believe your original account has been lost or you have a login issue, contact support to recover it rather than creating a new one.

Basic account use — including deposits, playing games and placing bets — is available after email or mobile verification at registration. For withdrawals above certain thresholds, or if the platform flags unusual activity, you may be asked to complete a standard identity check. This typically involves submitting a photo of a valid ID. The process is straightforward and protects your account against unauthorised access.

Yes — 788gam runs fully in your mobile browser. Open Chrome or Safari on any Android or iOS device, visit 788gam.net and log in as normal. The entire platform including slots, live casino, sports betting and your account dashboard is fully optimised for mobile browsers. No app download is required, which means no storage space used on your phone.

788gam supports all major Pakistan payment methods. You can deposit using JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and other mobile wallets. All deposits are processed in PKR so there is no currency conversion and no hidden exchange rate markup on your balance.

Deposits via JazzCash, Easypaisa and Raast are typically credited to your 788gam wallet instantly or within a few minutes. Bank transfers may take slightly longer depending on your bank's processing time — usually within the same business day. If your deposit has not appeared after thirty minutes, contact support via live chat with your transaction reference and the team will investigate immediately.

Yes, a minimum deposit amount applies to keep transactions manageable. The exact minimum varies by payment method — JazzCash and Easypaisa typically have lower minimums than bank transfers. Visit the Deposit page after logging in to see the current minimums for each method displayed in PKR. There are no deposit fees charged by 788gam on any method.

788gam does not charge any fee on deposits. The PKR amount you send is the full amount credited to your gaming wallet. Your payment provider — for example, your bank or mobile wallet — may apply their own transaction charges, but these are not levied by 788gam. If you notice a discrepancy, contact our support team straight away.

No. Deposits must be made from a payment account registered in your own name. Using a third-party account for deposits can result in your account being suspended and withdrawal requests being declined. This policy protects players against fraud and ensures withdrawals can only be returned to your own verified payment method.

Log in to your 788gam account, go to the withdrawal section in your account dashboard, select your preferred payment method, enter the PKR amount you want to withdraw and confirm. Withdrawals are processed to the same method you used to deposit wherever possible. Make sure your account has completed any required verification before submitting your first withdrawal request.

Most 788gam withdrawal requests are processed within 24 hours after approval. JazzCash and Easypaisa withdrawals are typically the fastest, often arriving within a few hours once approved. Bank transfers may take one to two business days. First-time withdrawal requests may take slightly longer if identity verification is required. Contact support if your withdrawal has not arrived within the stated timeframe.

Withdrawal declines usually happen for one of these reasons:

• Active bonus wagering requirements have not yet been completed
• Account identity verification is pending or incomplete
• The withdrawal method does not match the deposit method
• The requested amount is below the minimum withdrawal threshold
• Unusual account activity has triggered a security review

If you are unsure why your withdrawal was declined, contact the support team via live chat — they can tell you exactly what is needed to complete it.

Yes, both minimum and maximum withdrawal limits apply. These are displayed in PKR within your account dashboard when you initiate a withdrawal request. Limits vary by payment method. If you need to withdraw a larger amount, you may be able to split it across multiple requests or contact support to discuss your options.

New 788gam players who register and make their first PKR deposit are eligible for a welcome bonus. The current offer is displayed on the Promotions page after you register. The bonus is credited to your account automatically once your qualifying deposit is confirmed. Always read the terms and wagering requirements on the Promotions page before claiming any offer.

A wagering requirement (also called a rollover or playthrough) is the total amount you need to bet before bonus funds can be withdrawn as real PKR. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you must place PKR 10,000 in total bets before the bonus balance converts to withdrawable cash. Progress is tracked in your account dashboard under the active bonuses section.

Yes. 788gam runs regular promotions for existing players including reload bonuses, cricket-season offers around PSL and T20 internationals, cashback deals, free spin events and VIP-exclusive rewards. Your Promotions page after login shows all active offers personalised to your account level. VIP players typically see enhanced bonus rates and priority offers not shown to standard accounts.

If a bonus has not appeared in your account after qualifying, the most common reasons are: the deposit did not meet the minimum qualifying amount, the deposit was made using a payment method excluded from the offer, or the bonus code (if required) was not entered before depositing. Check the specific promotion terms on the Promotions page. If you believe you met all conditions and the bonus is still missing, contact support straight away with your deposit details.

Yes — cricket is 788gam's flagship sport. You can bet on Pakistan Super League matches, T20 internationals, Test series, ODIs and other major cricket tournaments. Markets include match winner, top batsman, top bowler, total runs, individual over runs, fall of next wicket and live in-play ball-by-ball betting during matches. PSL season typically brings dedicated promotions and enhanced odds for Pakistan players.

Beyond cricket, 788gam Sports covers football including major European leagues, international fixtures and the FIFA World Cup, as well as basketball, tennis, volleyball and esports titles. Pakistan players can bet on all of these in PKR from the same account and wallet used for casino games and cricket betting — no separate account needed.

Live in-play betting lets you place bets on a match that is already in progress. Odds update in real time reflecting the current state of play — for example, during a PSL T20 you can bet on the outcome of the next over, the next wicket or the final total while watching the match live. Markets open and close quickly, so a reliable internet connection is recommended for a smooth in-play experience.

Cash out availability depends on the specific market and match. When cash out is available, you will see the option next to your open bet in the My Bets section of your account. The cash out amount is calculated in real time based on current odds and may be higher or lower than your original stake depending on how the match is going. Not all markets support cash out — cricket in-play markets typically have higher cash out availability than pre-match accumulators.

All slot games on 788gam use certified Random Number Generator (RNG) technology, which means every spin outcome is completely independent and random. RTP (Return to Player) is the percentage of wagered money a slot pays back to players over time — for example, a 96% RTP means that over many thousands of spins, the game returns PKR 96 for every PKR 100 wagered on average. RTP is a long-term statistical figure, not a guarantee of returns in any single session.

The 788gam Live Casino streams real dealers conducting games — baccarat, roulette, blackjack, Dragon Tiger and more — from professional studio environments, broadcast in HD directly to your browser. You join a live table, place bets using your PKR balance via the on-screen interface and watch the results in real time. Live Casino is available around the clock and works on both mobile and desktop without any special software.

Fish shooting games (also called fish hunter or fish table games) are arcade-style games where you use virtual cannons to shoot fish swimming across the screen. Different fish carry different PKR prize values and bosses are worth large rewards. You spend bullets (each costing a small amount from your PKR balance) and collect winnings based on what you hit. Fish games are popular in Pakistan as a more interactive alternative to slots — they combine skill-like aiming with luck-based multipliers.

Demo or free-play mode availability depends on the specific game and provider. Some slot titles at 788gam offer a demo version that lets you spin without risking real PKR — useful for understanding the mechanics and bonus features before wagering. Live Casino games and fish games generally require a real money balance to play. Check the individual game page for demo availability, or contact support to ask about specific titles.

788gam uses SSL (Secure Socket Layer) encryption on all connections, meaning your personal details, PKR transactions and login credentials are protected in transit. Your financial information is never stored in plain text. The platform applies standard security practices to protect player data and accounts from unauthorised access. For your own protection, always use a strong unique password and never share your login details with anyone.

Contact 788gam support immediately via live chat if you notice any of the following: bets or transactions you did not make, changes to your account details you did not request, or login notifications from unfamiliar devices. The support team can temporarily lock your account, review recent activity and help you secure it with a new password. Do not delay — prompt action minimises any risk to your PKR balance.

A strong password for your 788gam account should:

• Be at least eight characters long
• Include uppercase and lowercase letters, numbers and at least one symbol
• Not be the same password used for your email, JazzCash, Easypaisa or any other service
• Not contain easily guessed information like your name, mobile number or date of birth

If you find it difficult to remember strong passwords, a trusted password manager app can store and generate them securely on your phone.

Your logged-in 788gam account gives you access to a full set of responsible gaming controls:

• Deposit limits — set a daily, weekly or monthly PKR cap on how much you can add to your wallet
• Session time reminders — receive alerts after you have been playing for a set duration
• Cooling-off periods — temporarily suspend your account for a chosen number of days
• Self-exclusion — permanently or for a longer period close your account from gaming activity

All tools are in your account settings and take effect immediately when activated.

788gam is strictly for adults aged 18 and above. Age verification is part of the registration process. Online gaming involves real money and real risk — it should always be treated as entertainment, not as a source of income or a way to solve financial problems. Never play with money you cannot afford to lose, always set a personal budget before you start, and use the deposit limit tools in your account to keep spending within your means.

Log in to your 788gam account and go to the Responsible Gaming section in your account settings. From there, select Deposit Limits, choose a daily, weekly or monthly period, enter your preferred PKR limit and confirm. The limit takes effect immediately. Decreasing a limit applies instantly; increasing a limit may include a short cooling-off period to prevent impulsive decisions. You can review and update your limit at any time from the same settings page.

If gaming is causing stress, affecting your finances, or becoming something you feel you cannot control, please stop playing and use the self-exclusion tool in your account settings. A break — even a short one — can make a significant difference. There is no shame in stepping back. Gaming should always be an enjoyable activity within a budget you set deliberately. If you feel you need ongoing support, speak to a trusted friend, family member or a professional counsellor. Your wellbeing comes first.