788gam Privacy Policy – How We Protect Your Data

788gam is an online gaming platform providing slots, live casino, fish games, sports betting — including Cricket, Pakistan Super League (PSL) and T20 markets — along with a VIP programme and promotional offers. The platform is designed and operated for adult players who enjoy gaming as entertainment.

When this policy refers to "788gam," "we," "us" or "our," it means the team and infrastructure responsible for operating the platform accessible at https://788gam.net. For any data-related queries, contact the support team at [email protected].

We collect only the personal data that is genuinely needed to run your account, process transactions, deliver support and keep the platform secure. The categories of data we hold are set out below.

Category	Examples	Why We Need It
Identity data	Full name, date of birth, CNIC or passport number	Account registration and age verification
Contact data	Email address, phone number	Account communications, deposit confirmations, support
Financial data	JazzCash / Easypaisa wallet ID, bank account details, transaction history in PKR	Processing deposits and withdrawals securely
Technical data	IP address, device type, browser, operating system	Security, fraud detection, platform optimisation
Usage data	Pages visited, games played, session duration, bet history	Personalisation, responsible gaming monitoring, VIP tier calculation
Communications data	Support chat logs, email correspondence	Quality assurance, dispute resolution
Marketing preferences	Opted-in or opted-out status for promotional messages	Ensuring we only contact you in the way you prefer

We do not collect sensitive categories of personal data such as biometric data, racial or ethnic origin, health data or political opinions.

Personal data comes to us through several channels:

Direct from You

When you register an account, you provide your name, contact details and date of birth. When you make a deposit or request a withdrawal, you provide payment details. When you contact support, the content of that conversation is recorded.

Automatically as You Use the Platform

Technical and usage data is collected automatically through server logs, cookies and similar tracking technologies as you browse the platform, play games or place sports bets. This includes IP address, session timestamps, device information and in-game activity.

From Third-Party Service Providers

Where identity or age verification is required, a verification provider may return a confirmation result to us. Payment processors such as JazzCash and Easypaisa confirm transaction status. Fraud detection services may flag unusual activity patterns based on anonymised behavioural signals.

788gam uses your personal data only for legitimate purposes directly related to your account and the operation of the platform. The legal bases and corresponding purposes are:

• Contract performance: Creating and managing your account, processing PKR deposits and withdrawals, paying out winnings, applying bonuses and running the VIP programme.
• Legal obligation: Verifying player identity and age, maintaining transaction records, cooperating with fraud investigations and complying with applicable platform obligations.
• Legitimate interests: Detecting and preventing fraud, securing the platform, improving game performance, monitoring responsible gaming indicators and personalising your experience based on your activity.
• Consent: Sending promotional emails, SMS notifications or in-platform messages about bonuses, Cricket betting promotions, PSL event offers and VIP rewards — but only where you have explicitly opted in.

We do not use automated decision-making or profiling that produces legal or similarly significant effects on you without a human review process.

788gam does not sell your personal data. We share it only where necessary, with the following categories of third parties:

Payment Processors

To complete PKR deposits and withdrawals, we share the minimum necessary payment details with providers such as JazzCash, Easypaisa, Raast and partner banks. These providers are contractually required to handle your data securely and use it only to process your transactions.

Identity and Age Verification Providers

Where we request identity documents such as a CNIC or passport, a verification service processes the document and returns a pass/fail result. The full document image is not stored by 788gam beyond the period required to complete verification.

Customer Support Platforms

Our support team uses a ticketing and live chat system. Conversation data is held on that platform's servers and is used solely to manage and resolve your support queries.

Fraud Prevention and Security Services

Anonymised or pseudonymised technical data — such as IP addresses and device fingerprints — may be shared with fraud detection services to identify unusual account activity, protect against bonus abuse and prevent unauthorised access.

Legal and Regulatory Requirements

We may disclose personal data if required to do so by applicable law, court order or in response to a legitimate investigation. In such cases, we disclose only what is specifically required and notify you where we are legally permitted to do so.

All third-party service providers are vetted for data security standards and bound by data processing agreements that restrict how they may use your information.

Financial security is taken seriously at 788gam, particularly for Pakistan players who deposit and withdraw in PKR using mobile wallets and bank transfers. The following measures apply to all financial data:

• All connections between your device and the 788gam platform are encrypted using TLS (Transport Layer Security), which prevents interception of payment data in transit.
• Full payment account numbers — whether JazzCash wallet IDs, Easypaisa numbers or bank account details — are never stored in plain text. References are stored in tokenised form after a transaction is confirmed.
• Withdrawal requests are matched against the payment method used for the most recent deposit. This means funds can only be returned to an account that belongs to you, reducing the risk of misdirected payments.
• Transaction histories are maintained for a minimum period required for account management and dispute resolution. You can view your own transaction history at any time from your account dashboard.
• If you believe an unauthorised transaction has been made from your account, contact support immediately. All disputed transactions are investigated and the account is placed under a security review during that process.

Cookies are small text files placed on your device when you visit 788gam. They help us keep the platform working correctly, remember your preferences and understand how players navigate the site. We use the following categories of cookies:

Cookie Type	Purpose	Can Be Disabled?
Strictly necessary	Session management, login state, security tokens, payment flow integrity	No — platform cannot function without these
Functional	Remembering your language, game preferences and notification settings	Yes — disabling may reduce personalisation
Analytics	Understanding which pages and games are most popular, identifying technical errors	Yes — anonymised data only
Marketing	Showing relevant bonus and promotion information based on your activity	Yes — fully optional

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in or completing transactions. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

788gam retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable record-keeping obligations. The general retention periods we apply are:

• Account data — retained for the duration of your account and for a period after closure to handle any post-closure queries or disputes.
• Transaction records — PKR deposit and withdrawal records are kept for a minimum of five years from the date of the transaction for financial record-keeping purposes.
• Identity verification documents — retained for the period required to complete verification; document images are deleted once verification is confirmed, with only the outcome recorded.
• Support communications — chat logs and email correspondence are retained for up to two years from the date of the last communication in the thread.
• Marketing consent records — records of your consent or opt-out status are retained for as long as your account is active, and for a period after closure in case of any related queries.
• Technical and usage logs — server logs and anonymised analytics data are retained for up to 12 months, after which they are either deleted or permanently anonymised.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you personally.

As a 788gam player, you have the following rights with respect to your personal data. To exercise any of these rights, contact support with your account details and the specific right you wish to invoke. We aim to respond within 30 days.

788gam is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process requires confirmation that you are 18 or older, and we reserve the right to request age verification documents — such as a CNIC or passport — at any point.

If we have reason to believe that a registered account belongs to someone under 18, that account will be closed immediately. Any real-money balance in the account at the time of closure will be held while the matter is investigated. Personal data associated with a confirmed underage account is deleted without undue delay.

If you are a parent or guardian and believe your child has created an account on 788gam, please contact support as soon as possible so the account can be closed and the data removed.

With your consent, 788gam may contact you about promotions, bonuses, Cricket and PSL betting events, VIP programme updates and seasonal offers via email or in-platform notifications. We send marketing communications only to players who have actively opted in.

Opting Out

You can withdraw consent for marketing communications at any time by:

• Updating your notification preferences in your account settings
• Using the unsubscribe link included in every promotional email
• Contacting support and requesting to be removed from all marketing lists

Once you opt out, we will stop sending promotional messages within a reasonable processing period. You will still receive transactional messages — such as deposit confirmations, withdrawal notifications and security alerts — as these are necessary for your account to function and cannot be disabled.

788gam applies technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

• TLS encryption on all data transmitted between your device and our servers
• Tokenisation of payment details so raw financial data is not stored in readable form
• Access controls that restrict internal access to personal data on a need-to-know basis
• Automatic session timeouts to reduce the risk of unauthorised access on shared or unattended devices
• Fraud monitoring systems that flag unusual login locations, rapid balance movements and other anomalous patterns
• Regular security reviews of platform infrastructure and third-party integrations

Despite these measures, no internet-based platform can guarantee absolute security. You also play an important role by keeping your password strong and confidential, logging out when using a shared device, and contacting support immediately if you notice any unusual activity on your account.

788gam reviews this Privacy Policy periodically and may update it to reflect changes in how we operate, changes in data processing practices or updates to applicable requirements. When the policy is updated, the revised version will be published on this page with an updated "Last updated" date.

For significant changes — particularly those that expand how we use your data or affect your rights — we will notify registered players via the platform or by email before the changes take effect. Your continued use of 788gam after the effective date of an updated policy constitutes your acknowledgment of the changes.

We encourage you to review this page from time to time so you stay informed about how your data is handled. If you disagree with any changes to this policy, you should stop using the platform and contact support to close your account.

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal data has been handled, please get in touch. Our support team is available 24 hours a day, seven days a week and is familiar with the privacy questions Pakistan players typically raise.

For formal data access or deletion requests, please email us with the subject line "Data Rights Request" and include your registered account email address and the specific right you wish to invoke. We will acknowledge your request within five business days and aim to complete it within 30 days.